About us

Our Vision

We are outstanding in our care for individuals who happen to be living with additional health and care needs.

Our Values

Generous – we are generous with our time for team members and for all the individuals we care for. Ensuring we are a responsive, effective and caring team.
Responsible – we all take ownership and pride in everything we do to ensure we provide outstanding care, that’s well-led, safe and effective.
Sustainable- we look ahead to the future with our ideas, technology, investment in our homes and ensuring business performance.

Our principles

Our key principles underpin everything we do to achieve our vision, and are based on the quality statements from our regulatory body, the Care Quality Commission. Each statement is a commitment to one of CQC’s five key questions, as set out in the new Single Assessment Framework. From these quality statements, we promise to be:

Safe
Effective
Caring
Responsible
Well-led

If you would like to learn more about the CQC Single Assessment Framework, please click here.

Care Home Ownership

Lady of the Vale nursing home is proudly owned by Sisters Of St Joseph Of The Apparition CIO, a registered Charity in England that is part of a worldwide Religious Order originally founded in France. Sisters Of St Joseph Of The Apparition CIO aims for Lady of the Vale Nursing Home to provide first-class care and support to all whose needs the home can meet, regardless of their personal backgrounds, faiths and beliefs – creating a safe and secure environment for all elderly individuals.